Shipping policy

Hairova Shipping Policy

Thank you for shopping with Hairova. We are committed to delivering your order quickly and safely.

Processing Time

  • Orders are processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

UAE

  • Delivery time: 1–3 business days

Saudi Arabia (KSA)

  • Delivery time: 3–7 business days

Shipping times may vary during holidays, promotions, or due to courier delays.

Shipping Fees

  • We offer free shipping on selected orders and promotions.

  • Shipping charges, if applicable, will be displayed at checkout.

Cash on Delivery (COD)

Cash on Delivery is available in selected regions within the UAE and KSA.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

Incorrect Address

Please ensure your shipping address and contact details are accurate. Folira is not responsible for delays or failed deliveries caused by incorrect information.

Delayed or Lost Shipments

If your order is delayed or lost, please contact our support team and we will assist you as quickly as possible.